FAQ

FAQ

1. Why Should I Buy From Taranginee.Com?

The one & only prominent and established Websites in India for Online fashion clothing of Rajput’s which

matches elegant and royal look with a different style and taste from across the India and heart touching

designs from Rajasthan.

2. Is It Safe and Secure To Purchase from Taranginee.Com?

Our Website Is 100% Safe and Secure In Terms Of Customers Data and Their Personal Information’s,

Also Our Website has valid SSL security certificate Indicates That Our Website Is Secure from Any

Online Threads and Is Safe to do any Kind Of Online Transactions.

3. I'm looking for a product that is not listed on your website Can you help?

If a product is not listed on our website, it does not necessarily mean that we do not have it in stock. If

you're looking for a product that is not listed at https://www.Taranginee.com please e-mail us at

care@taranginee.com. We will try to put the product for sale online and send you an email

notification as soon as possible.

4. Where do you deliver?

We deliver across India across all locations served only by reputed and authenticated courier

companies.

5. What are the delivery and COD charges?

Nominal shipping fee levied according to weight & shipping zone of delivery. No Cash on Delivery (COD)

service is available right now.

6. Can I cancel my order?

Yes, you may cancel an order within 24 hours from the time of placing the order. Login in to

Taranginee.COM, click on “My Account” and select the order which you wish to cancel. Cancel the order

by clicking on “cancel order” button.

7. Are there any cancellation and return charges?

If you cancel your order before your product has been dispatched, we will refund the full amount .If your

product has been dispatched then we will pay after deducting the cancellation charges charged by

courier companies.

8. Can i return my order?

The Return/exchange window is 5 days after receiving the delivery of product.

The exchange/return order is processed if the following conditions are satisfied:

1. Product should be unused and not altered.

2. Tags should be intact.

9. How do I return the product/s?

You can return an item online at Taranginee.COM by following the below steps.

Log in to the 'My Account' section at Taranginee.COM

Select the product that needs to be returned

Follow the steps and fill in the required information to complete the process.

10. What is the stipulated delivery time for an order?

Depending upon your location delivery may take 3 to 5 working days after the order is dispatched from

our warehouse.

11. Will I Receive every updates of my order?

We update every status of your order is your order history as well as in your mail, from where you can

track every status of your order, once the product is shipped we will update the tracking details also.

12. What are the refund options available to me?

Money back to the paid account/ credit card for all online orders.

13. What is the Customer Care working hours?

We work 10 am to 7 pm Monday to Saturday.

14. I want to sell my products on Taranginee.com. Whom do I get in touch with?

Write to us on care@Tarangineee.com and we will assist you further.

15. What if i have any complaint regarding my order?

you can get in touch with our customer support team through the CONTACT US section on website

simply send us email at care@Taranginee.com or giving us call on 8085455507 for any

complaint.

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